Terms and Conditions

Effective Date: January 1st, 2024

Welcome to The Heated! By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.

1. General

• 1.1 These terms and conditions govern your use of our website, https://www.theheated.com/, and the purchase of products from our online store.

• 1.2 By accessing or using our site, you agree to these terms in full. If you disagree with any part of these terms, you must not use our site.

2. Product Information

• 2.1 We strive to provide accurate descriptions and images of our cotton dishtowels and art prints. However, slight variations in color, texture, and size may occur due to the nature of the screen printing and the digital display.

• 2.2 All prices are listed in USD and are subject to change without notice.

3. Orders and Payment

• 3.1 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

• 3.2 Payment must be made in full at the time of purchase through our secure payment gateway.

• 3.3 You are responsible for providing accurate billing and shipping information. We are not responsible for any delays or losses caused by incorrect information.

4. Shipping and Delivery

• 4.1 We ship within the United States, including California, and use reputable carriers to ensure timely delivery.

• 4.2 Shipping costs and estimated delivery times will be displayed at checkout. Delivery times are estimates and not guaranteed.

• 4.3 We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.

5. Returns and Exchanges

• 5.1 We want you to be satisfied with your purchase. If you are not happy with your order, you may return the item within 30 days of delivery for a refund or exchange.

• 5.2 Items must be unused, unwashed, and in their original packaging to be eligible for a return or exchange.

• 5.3 Return shipping costs are the responsibility of the customer unless the item is defective or the wrong product was shipped.

6. Intellectual Property

• 6.1 All content on our website, including text, images, logos, and designs, is the property of The Heated Design Studio and is protected by copyright and other intellectual property laws.

• 6.2 You may not use, reproduce, or distribute any content from our site for commercial purposes without our express written permission.

• 6.3 Our products and images are for personal use only and may not be used for any commercial purposes without prior consent.

7. Limitation of Liability

• 7.1 To the fullest extent permitted by law, The Heated shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.

• 7.2 Our liability for any claim related to your purchase shall be limited to the amount paid for the product.

8. Governing Law

• 8.1 These terms and conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

• 8.2 Any disputes arising out of or relating to these terms or your use of our site shall be resolved exclusively in the state or federal courts located in California.

9. Changes to Terms and Conditions

• 9.1 We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

• 9.2 Your continued use of our website after any changes constitutes your acceptance of the new terms.

10. Contact Information

• 10.1 If you have any questions or concerns about these terms and conditions, please contact us at info@theheated.com